Every Shopify sellers with a paid plan is eligible for file storage space from 100 GB to 300 GB.
Here is how much file storage limits you are entitled to, depending on your Shopify subscription plan:
| Shopify Subscription plan | File Stoage limit per store |
|---|---|
| Shopify Plus ($2300 / month) | 300 GB (gigabyte) |
| Advanced ($299 / month) | 300 GB (gigabyte) |
| Shopify ($49 / month) | 300 GB (gigabyte) |
| Basic ($19 / month) | 100 GB (gigabyte) |
| Starter ($5 / month) | 100 GB (gigabyte) |
| Retail ($89 / month) | 100 GB (gigabyte) |
With this abundance of storage space, Shopify file storage allows you to upload any file type below 20 MB per file, except HTML. This makes Shopify file storage a perfect place to keep everything related to your business like catalog, product manual, press kit and more.
Note: if you are still on a Shopify trial plan, you can only upload the following files:
- JS – javascript file
- CSS – CSS file to style and format your website
- GIF – Image file format
- JPEG – Image file format
- PNG – Image file format
- JSON – Data interchange format
- CSV – Data spreadsheet
- PDF – Document
- WebP – Image file format
- HEIC – Image file format
To upload your Shopify files, login to your Shopify admin. From here, you can then access the Shopify file storage under Content > Files.
If you bumped into any error while uploading or importing your files, you can refer to this error list for more detailed explanation.
Uploading media files to Shopify
The most common file formats uploaded by Shopify sellers are image files and video files.
To ensure your Shopify store would perform optimally, Shopify has created some requirements around image file and video files. Please make sure to check and adhere to these requirement while you are preparing these media files.
Image file requirements
| Attribute | Image File Requirement |
|---|---|
| Image file size | Maximum of 20 MB (megabytes) |
| Image resolution | Maximum of 20 MP (megapixels) |
| Image aspect ratio | Between 100:1 and 1:100 |
| Image file formats | JPEG, PNG, WEBP, HEIC, and GIF |
Video file requirements
| Attribute | Video File Requirement |
|---|---|
| Video file size | Maximum of 1 GB (gigabyte) |
| Video resolution | Maximum resolution of 4K |
| Video length | Maximum video length of 10 minutes |
| Accepted Video file formats | MOV, MP4, and WEBM |
| Video Dimension (Minimum width and height) | 100 pixels |
| Video Dimension (Maximum width and height) | 4096 pixels |
| Video maximum frame rate | 120 frames per second |
| Video minimum video length | 0.25 seconds |
Recommended video specifications
| Feature | Recommendation |
|---|---|
| Aspect ratio | The aspect ratio should be one of the following: 16:9 9:16 4:3 3:4 1:1 |
| Bitrates | Shopify’s video pipeline will process incoming videos and auto select the best quality by analyzing the input media and selecting an appropriate bitrate from the ranges below. HLS SD 480: Range from 900 kbps to 2800 kbps HD 720: Range from 2000 kbps to 6500 kbps HD 1080: Range from 3200 kbps to 10400 kbps MP4 SD 480: Range from 0.9 Mbps to 1.5 Mbps HD 720: Range from 1.6 Mbps to 4.5 Mbps HD 1080: Range from 2.5 Mbps to 7.2 Mbps |
| Frame rate | 60 fps 30 fps 25 fps |
| Resolution | 4096×2160 (4K) 3840×2160 (UHD) 1920×1080 (1080p) 1280×720 (720p) 854×480 (480p) Vertical orientation for the above resolutions are also recommended, e.g., 720×1280 px |
| Supported codecs | Video: H.264 (AVC) Audio: AAC, MP3, Opus |
| Supported color spaces | Rec.601 Rec.709 Rec.2020 |
If you are using Shopify file storage to store all your files including the downloadable ones like catalog, product manual, driver etc; you can share them easily with your customer using the File Search Bar & Library MP app.
With the File Search Bar & Library MP app, you can create a professional and searchable file repository of downloadables – accessible by your customers directly from your Shopify store.
Try File Search Bar & Library MP on Shopify App Store now.