The File Download and File Search app lets you share any type of downloadable file with your Shopify store customers. Whether you are distributing product PDFs, price list spreadsheets, high-res images, tutorial videos, or audio recordings, the app handles all of it from a single embeddable widget.
This page covers every file format the app supports, what each is best used for, and where to learn how to set each one up on your Shopify store.
All Supported File Formats at a Glance
The File Download and File Search app supports all file formats that Shopify allows through the Files section in Shopify admin, which covers a wide range including images, videos, documents, audio, and more. The formats below are the most commonly used by Shopify store owners for customer-facing downloads. For the full list of what Shopify accepts, refer to Shopify’s file uploads documentation.
| Format | File Types | Best for |
|---|---|---|
.pdf | Product sheets, lab reports, certificates, catalogues, manuals | |
| Excel / Spreadsheet | .xlsx, .csv | Price lists, order forms, compatibility charts, data sheets |
| High-Res Image | .jpg, .png, .webp | Press kits, print-ready artwork, brand asset packs, product photography |
| Video | .mp4, .mov | Tutorial videos, course content, demo videos, stock footage |
| Audio | .mp3, .wav, .m4a | Music tracks, sample packs, guided meditations, audiobooks |
All file types are uploaded through Shopify admin and served to customers via Shopify’s CDN, meaning fast and reliable downloads for anyone anywhere in the world.
PDF Downloads on Shopify
PDF is the most widely used format for business documents. It is supported natively in every browser, renders consistently across devices, and is the format customers expect for anything official.
With the File Download and File Search app, customers can preview a PDF directly inside your Shopify store page without opening a new tab. This is particularly valuable for product spec sheets and certificates, where customers want to verify details before committing to a purchase.
Common uses include product data sheets, lab reports and certificates, instruction manuals, wholesale catalogues, and price lists in document format.
Read the full setup guide: How to Add PDF Downloads to Your Shopify Store
Excel and Spreadsheet Downloads on Shopify
Excel and CSV files are the go-to format for structured data. Wholesale buyers, trade partners, and B2B customers frequently expect to receive pricing, stock data, or order forms as a spreadsheet they can open directly in Excel or Google Sheets.
The app handles .xlsx and .csv files the same way as any other format, making them searchable and downloadable from a single widget on your Shopify store.
Common uses include wholesale price lists, product compatibility tables, order templates, stock data exports, and dealer data sheets.
Read the full setup guide: How to Add Excel File Downloads to Your Shopify Store
High-Resolution Image Downloads on Shopify
High-res image downloads serve a different purpose from your standard Shopify product images. Product images on your storefront are compressed for web display. Downloadable image files are the full-resolution versions your customers, press contacts, or retail partners actually need.
The app supports .jpg, .png, and .webp formats with one-click download and inline preview, so customers can confirm they have the right file before saving it.
Common uses include press and media asset kits, print-ready artwork files, brand logo packs, product photography downloads, and post-purchase digital art delivery.
Read the full setup guide: How to Add High-Res Image Downloads to Your Shopify Store
Video File Downloads on Shopify
Video downloads are distinct from video streaming. Shopify’s built-in video feature is designed for embedding and playback, not for giving customers a downloadable file they can keep. The File Download and File Search app fills that gap, letting you serve .mp4 and .mov files as one-click downloads through a searchable widget.
This is particularly useful for course creators, videographers delivering client work, and stock footage sellers managing a large clip library.
Common uses include online course and tutorial videos, stock footage and motion graphics, wedding and event film deliveries, brand video asset kits, and licensed video content for commercial use.
Read the full setup guide: How to Add Video File Downloads to Your Shopify Store
Audio File Downloads on Shopify
Audio is one of the most practical digital product formats for Shopify. Music producers, podcast creators, meditation brands, and audiobook sellers all rely on reliable file delivery to keep customers happy post-purchase.
The app supports .mp3, .wav, and .m4a formats, making audio files searchable and downloadable from the same widget you use for every other file type.
Common uses include music tracks and albums, sample and loop packs, guided meditation recordings, audiobooks and spoken word content, and sound effects libraries.
Read the full setup guide: How to Add Audio File Downloads to Your Shopify Store
One App for Every File Type on Shopify
Most Shopify stores deal with more than one file format. A machinery brand might share PDF manuals, Excel compatibility charts, and high-res product images all from the same store. A wellness brand might offer audio meditations alongside PDF guides and video tutorials.
The File Download and File Search app handles all of these from a single embeddable widget. Customers search, filter by category, preview where supported, and download in one click. You manage everything from one place inside your Shopify admin.
All files stay within Shopify’s storage infrastructure and are served via Shopify’s CDN, so there is no third-party hosting to set up or maintain.
As Seen on Hundreds of Shopify Stores Worldwide
File Download & File Search app is trusted by Shopify stores worldwide to support their file sharing strategies.
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